On-site IT support specialist (m/w/d)

On-site IT support specialist required supporting the operation of the IT infrastructure in Austria Krems. Makes sure to comply with the country regulations as well as global policies and standards pertaining to IT infrastructure.

The IT infrastructure comprises laptop/desktop, mobile devices, networks, security, servers and telephony throughout all business divisions. Close cooperation with IT colleagues as well as the business will be required to deliver IT infrastructure capable to support the business needs.

Führerschein B und eigenes KFZ sind zur Anreise an den Arbeitsort von Vorteil, jedoch nicht Bedingung.

Ihr Aufgabenbereich

• Provide desk side support to all users on site including regular use of ticketing system (Service Now)
• Operate and implement all IT infrastructure in scope, including appropriate application of globally defined processes around Configuration Management,
• Ensures effective collaboration with all IT colleagues
• Support all IT infrastructure projects on site
• Communicate all IT infrastructure related topics to users on IT Solution Spot
• Supports in manage vendors providing IT services at the site
• Deliver products based on the IT Product model
• Responsible for HW asset management, HW stock maintenance, planning and HW purchasing.
• Supports in achieving departmental budget goals at the site

Ihre Qualifikationen

• 3 years relevant experience or demonstrated technical knowledge
• Excellent English and German language, written and verbal communications skills required
• Education: MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Comp
• Demonstrates creative incident solving in response to position IT as a tool for supporting the busin
• Operates effectively in a matrix environment
• Strong customer-focus and excellent customer skills
• Strong emotional intelligence, friendliness, and respectful attitude.
• Positive mind-set, body-language, and vocabulary in all interactions with all users, stakeholders, c
• Understands characteristics of the current IT environment and actively identifies opportunities for
• Teamplayer
• Proactive and self-driven
• Fast learner
• Able to demonstrate and inspire ethical, professional, respectful behavior always

Wir bieten Ihnen

• Vollzeitbeschäftigung
• Tolle Entwicklungsmöglichkeiten
• Angenehmes und freundliches Betriebsklima
• Interessantes und abwechslungsreiches Aufgabengebiet
• Verantwortungsvolle Position
• Intensive Fachliche und persönliche Unterstützung durch ihre/n Vorgesetzte/n
• Ein attraktives und wertschätzendes Arbeitsumfeld
• Gesundheitsmaßnahmen
• Einschulungsprogramm sowie laufende Aus- und Weiterbildung
• Tagesarbeitszeiten

Ihre Arbeitszeiten

Vollzeit: Fiktive Normalarbeitszeit 8-16:06 Uhr.

Das gesetzliche Mindestentgelt beträgt € 3.467,00 brutto / Monat, eine Überzahlung ist je nach Qualifikation und Berufserfahrung möglich.

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